FREQUENTLY ASKED QUESTIONS
Our products are high quality and inspired. LUX RACK was designed to deliver the most popular looks, apparel items, and accessories in the world, in the safest way possible. We manufacture and curate the best selection of the Highest Quality Made Inspired clothing, bags, shoes, jewelry & more, Up to 90% off Retail.
Yes. LuxRack.com is a manufacturer of luxury goods since 2007. We supply various high volume products to our own customers, and private wholesale clients around the world. Lux Rack is a legit/honest store with a long standing history of providing quality products and customer service. We are happy to answer any of your questions. Feel free to speak with a representative at LuxRackHelp@gmail.com.
We manufacture and ship your beautiful items from our overseas warehouses, to save you thousands of dollars on your luxury purchases with us. All orders are expedited for faster deliveries.
Please see our Returns / Exchanges link for the most up to date information.
Please see our Returns / Exchanges link for the most up to date information.
Please see our Shipping/Delivery link for the most up to date international delivery information.
Please see our 'Shipping/Delivery' Link for the most up to date delivery information.
Please see our 'Shipping/Delivery' Link for the most up to date shipping information.
LUX RACK only manufactures the highest quality made merchandise. We firmly believe that a quality designer look, should be affordable to everyone. One of our many goals is to continue to innovate in ways that no others are willing to. By bringing all the best products into one place through our website. Each one of our products are inspected or designed by us exclusively, and is of the Highest quality made. We have catered to celebrity clients, and everyday fashion lovers around the world. We guarantee you will enjoy your purchase.
All orders are expedited for faster deliveries! Express next day shipping or delivery is not available at this time. Please email us directly with regard to any order that requires faster processing.
Once your order is shipped (7-10 business days), an email will be sent with your tracking link. Lux Rack ships all orders via the post office. Rest assured your package is in good hands, and will arrive momentarily.
The Post Office unfortunately will not update tracking regularly. It will however update and deliver after a few days. If your tracking has not moved in 10 business days, feel free to email us directly for order assistance. Our staff will resolve all issues with your order rest assured.
If you haven't received your tracking, email us directly and our staff will assist. Rest assured your order was processed and shipped.
No Problem! Email Us directly at LuxRackHelp@gmail.com. We will work to resolve all issues with your order! We strive for 100% customer satisfaction, and we are happy to assist.
Shipping within the U.S. is FREE FOR A LIMITED TIME! Shipping outside of the U.S. is Flat Rate $9.99 per order!
Email Us directly at LuxRackHelp@gmail.com. We will work to resolve all issues with your order! We strive for 100% customer satisfaction, and we are happy to assist.
Our orders are expedited and shipped via the United States Postal Office.
Submit an Item Request! See the Item Request Link as we have many items in stock that are not listed on our website! We will respond with a price and placement on our site to purchase!
All online purchases/payment pages at LuxRack.com are handled with industry standard SSL secure encryption.
We take online security and protecting your information to the highest level.
Transactions conducted on this website are transmitted in an encrypted form using 256 bit Secure Sever layer (SSL) provided by one of the industry leaders since 2007.
Email us directly to request an order change. Changes to orders can be made once the order is not processed.
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