RETURNS | EXCHANGES
Refunds & Exchanges are Accepted!
We are 100% confident you will love your purchase, as we take tremendous
pride in quality checks of each product and shipment. We are happy to resolve any issues
with your order! First, contact us directly at LuxRackHelp@gmail.com, our team
will be happy to help immediately. Rest assured, we guarantee your order's arrival
to your doorstep or your money back.
All Return & Exchange Requests require authorization. Requests must be received within 3 days
after your delivery for consideration, and to ensure product quality. Accessories, clearance, bodysuits
and swim are final sale. Fees paid by us to ship your items are non-refundable. We strongly believe
that serving our customers come with a responsibility to also actively make sure they are satisfied
with their purchases. We will work with each customer to resolve any and all order inquires.
WHOLESALE ORDERS ONLY
We recommend wholesalers to place a smaller wholesale order first, as very large wholesale/bulk
orders are non-refundable. Feel free to email us directly with any questions regarding placing a wholesale
order, our team is happy to guide you through the process and our items in detail. Responses
are received within 48-72 business hours.
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