RETURNS | EXCHANGES

Refunds & Exchanges are Accepted!

We will work with each customer to fully resolve all inquiries regarding your order! 

Refunds are issued in the original form of payment. 

We are 100% confident you will love your purchase, as we take tremendous pride in quality checks of each product and shipment.  We are happy to resolve any issues with your order! First, contact us directly at LuxRackHelp@gmail.com, our team will be happy to help immediately.  

Rest assured, we guarantee 100% satisfaction or your money back. Return requests must be received within 3 days after your delivery to ensure product quality preservation.  Return instructions will be provided.  Accessories, clearance sales, jewelry, bodysuits, and swim are final sale.  We strongly believe that serving our customers come with a responsibility to actively make sure they are satisfied with their purchases.

WHOLESALE ORDERS ONLY

We recommend wholesalers to place a smaller wholesale order first, as large wholesale/bulk orders are non refundable. Feel free to email us directly with any questions regarding placing a wholesale order, our team is happy to guide you through the process and our items in detail. Responses are received within 48-72 business hours.