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RETURNS | EXCHANGES

 

Refunds & Exchanges are Accepted!

We are 100% confident you will love your purchase, as we take tremendous 
pride in quality checks of each product and shipment.  
We are happy to resolve any issues
with your order! First, contact us directly at 
LuxRackHelp@gmail.com, our team
will be happy to help immediately.  Rest assured, we guarantee your order's arrival
to your doorstep or your money back.


All Return & Exchange Requests require authorization.  Requests must be received within 3 days
after your delivery for consideration, and to ensure product quality.  
Accessories, clearance, bodysuits
and swim are final sale.  Fees paid by us to ship your items are non-refundable.
 We strongly believe
that serving our customers come with a 
responsibility to also actively make sure they are satisfied
with their purchases. We will work with each customer to resolve any and all order inquires. 

 

WHOLESALE ORDERS ONLY

We recommend wholesalers to place a smaller wholesale order first, as very large wholesale/bulk
orders are non-refundable. 
Feel free to email us directly with any questions regarding placing a wholesale
order, our team is happy to guide you through the process and our items in detail. Responses
are received within 48-72 business hours.  

-
QUESTIONS? Let's Chat!

To see customer Frequently Asked Questions, Click Here...

For Order Tracking, Click Here ...

Email us at LuxRackHelp@gmail.com for an
immediate response within 
48-72 business hours.
PH - 323-374-3075  
 
Our Hours of Operation: 
Monday - Friday, 9am - 6pm
(closed on weekends & holidays).
 1055 West 7th Street, 
Los Angeles, 90017.

 

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