RETURNS | EXCHANGES

Refunds & Exchanges are Accepted!

Refunds are issued in the original form of payment. We are 100% confident you will love your purchase, as we take tremendous pride in quality checks of each product and shipment.  We are happy to resolve any issues with your order! First, contact us directly at LuxRackHelp@gmail.com, our team will be happy to help immediately.  

Rest assured, we guarantee 100% satisfaction or your money back. Requests require authorization and must be received within 3 days after your delivery for consideration and to ensure product quality preservation.  Accessories, clearance sales, bodysuits and swim are final sale.  Fees paid by us to ship your items are non-refundable. We strongly believe that serving our customers come with a responsibility to actively make sure they are satisfied with their purchases.

We will work with each customer to fully resolve all order inquires. 

WHOLESALE ORDERS ONLY

We recommend wholesalers to place a smaller wholesale order first, as large wholesale/bulk orders are non refundable. Feel free to email us directly with any questions regarding placing a wholesale order, our team is happy to guide you through the process and our items in detail. Responses are received within 48-72 business hours.