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RETURNS | EXCHANGES

 

We are 100% confident you will love your purchase, as we take
tremendous pride in quality checks of each shipment.  

We are happy to resolve any issues with your order!  Contact us directly
at 
LuxRackHelp@gmail.com, our staff will be happy to help immediately.  

All Return & Exchange Requests require an authorization code.  Requests must be
received 3 days after your delivery for consideration.  
Accessories,
undergarments and swim are non-returnable due to hygiene.  Limitations apply. 



WHOLESALE ORDERS ONLY

Large wholesale orders are non-refundable or eligible for an exchange.
Feel free to email us with any questions, responses are received within 48-72 hours.

 

QUESTIONS? Let's Chat!

To see customer Frequently Asked Questions, Click Here...

For Order Tracking, Click Here ...

Email us at LuxRackHelp@gmail.com for an immediate response within 
48-72 hours.  
 
Our Hours of Operation: 
Monday - Friday, 9am - 6pm (closed on weekends & holidays).
 
1055 West 7th Street, 
Los Angeles, 90017.

 

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